01
Review replies
A drafted reply for every new Google review, in your voice, with no patient details and no confirmation that the reviewer was seen.
AI for dental, medical and med spa practices in Orange County
Every review answered, every night request ready by morning
AI drafts a reply to each new Google review, written so it never confirms someone is a patient, and answers requests that come in after hours so they’re waiting for your front desk. Your staff approves everything.
We reply within an hour during business hours. Or email hello@endcap.design
Example
New Google review, 5 stars
Dr. K and the team were so gentle with my cleaning. Best office in town.
Reply, drafted for approval
Thank you for taking the time to write this. We work hard to make every visit comfortable, and we’re glad it showed.
- Free first visit30 minutes at your practice
- HIPAA awarePatient details only in tools covered by a business associate agreement
- People approveEvery reply is read before it’s posted or sent
- In writingWhat we set up, when, and the fee, before work starts
When it pays
When AI is worth it for a practice
- 01
Reviews go unanswered for weeks
Replying is the last thing on the front desk’s list. AI drafts each reply the day the review comes in.
- 02
A friendly reply can break HIPAA
Thanking a reviewer for “their visit” confirms they are a patient. Drafts are written so they never do.
- 03
Requests arrive after you close
Website forms and messages sent at night get a polite answer and land in a list for the morning.
- 04
The same questions fill the inbox
Hours, insurance, parking and what to bring. Answers are drafted from your own information.
What we set up
THE FRONT DESK,
caught up
Three jobs we set up for practices. Each one drafts the work, and your staff approves it.
02
After-hours requests
Requests from your website and messages answered politely at night, then listed in order for the morning.
03
Front desk inbox
Answers to the questions you get every day, drafted from your hours, insurance list and policies.
How it works
FROM VISIT
TO running
0130 minutes
Free visit
Noah comes to your office, looks at how requests and paperwork move, and shows what AI can do with your own examples.
02In writing
Proposal
The two or three jobs worth setting up, the tools, the schedule and a fixed fee.
03In your accounts
Setup
Set up in the email and software you already use, and tested on your real work.
04With your team
Training
A hands-on session: how to use it, what to check, and what never goes into AI.
05After 30 days
Check-in
We look at what is working, adjust the drafts, and fix anything that isn’t.
Your project
YOUR AI
setup
The proposal confirms what we set up, the schedule and a fixed fee before work starts.
- A free first visit at your office
- Two or three jobs set up in the tools you already use
- A training session for your team
- A check-in after 30 days
- After thatOptional monthly care for changes and fixes, month to month.
Software subscriptions are billed by the vendor or passed through at cost.
We reply within an hour during business hours, and we only use your details to answer you. No mailing lists.
Book a free visitQuestions
Is this HIPAA compliant?
Patient information only goes into tools that sign a business associate agreement with your practice, and we set them up with you. Review replies contain no patient information at all. Compliance decisions stay with your practice, and we document what we set up.
Does it book appointments?
It drafts the reply and puts each request in a list for your front desk, who books it in your practice software.
Will the replies sound like us?
Drafts are written from your own past replies and the way your team talks to patients, and your staff can edit any of them before they go out.
Is our data safe?
We set up business accounts whose terms keep your data out of model training, give each person only the access they need, and write down what your team must never paste in.
What if the AI gets something wrong?
It drafts and your team approves. Anything it isn’t sure about is flagged for a person instead of guessed, and nothing goes to a customer without someone reading it.
Will this replace anyone?
No. It takes the repetitive writing and sorting off your team, so they spend the time on customers. A person still approves everything that goes out.
What does it cost?
The first visit is free. Setup and training are a fixed fee, agreed in the proposal before work starts. Software subscriptions are billed by the vendor or passed through at cost.
Who does the work?
Noah, Endcap’s founder, does the visit, the setup and the training himself. He has built software and websites for businesses since 2014, and Endcap is based in Laguna Hills.
Our work
SOFTWARE WE
build
Products Endcap designed and built, each using AI: a hiring service that screens applicants by phone, a lease review tool and a home design product. They show how we build. They are not AI setup clients.
Contact Endcap
YOUR FREE
visit
Send us your practice name. Noah will come by with drafted replies to your recent Google reviews and show you the after-hours setup.
We reply within an hour during business hours, and we only use your details to answer you.
Book a free visit or email Noah at hello@endcap.design